Lisa Grace Wigs FAQ's
Frequently asked questions
*Grace is a licensed cosmetologist (Aveda trained) in the state of Florida!* She specializes in Wigs & toppers!!
*****Custom wigs are not eligible for returns. Custom ordered wigs require full payment when placing order*
SLAVIC & RUSSIAN texture: comes in natural virgin colors only, contact us please for availability of colors/length/pricing (level 5, 6, 7, 8) Brunettes & Reds. Will can highlight these!! All start as virgin
European texture HD Lace Top Wig ( XS, S, M & L) (not textile dyed) We can add highlights to these! Includes Velvet or modal lining, silk with silicone or silk liner. (under level 7 starts as VIRGIN)
12" $1150
14" $1250
16" $1350
18" $1450
20" $1525
22" $1575
24" $1750
26" $1800
iWig's Silk Top medical Solace Cap (Mongolian grade hair)
*Contact for current pricing/availability with details
European texture Hair: Super Thin Transition silk top toppers or Lace Top Toppers:
Please contact us for current Pricing! We carry 12-26" length & these are higher density
***Measured from middle part down* We can get Mongolian for a slight decrease in pricing, but highly recommend European over Mongolian.
8x8 silk tops:
14" $1050
16" $1100
18" $1200
20"$1275
22" $1375
9x9 silk top toppers:
14" $1125
16" $1175
18" $1225
20" $1325
22" $1425
10x10 WHOPPER
inquire for quote
*Grace is a licensed cosmetologist (Aveda trained) in the state of Florida!* She specializes in Wigs & toppers!!
*WIG Rehab services By Grace:
Cut & Thin $150
Re-rooting entire wig/topper & deep conditioning treatment $200
Overall toning & deep conditioning treatment $175
Re-root & Low Lights & Deep Conditioning treatment $275
Re- root & overall toning & deep conditioning treatment $275
Re-Root, Low lights, overall tone, deep conditioning & cut/thinning *The whole Enchilada!* $325
Reverse Balayage or traditional lightening balayage & deep conditioning treatment $375
Partial highlights & deep conditioning treatment: $260 *silk top/lace top areas*
Full Highlights & deep conditioning treatment: $330 *entire piece*
***VIBRANT colors have a $50 add on fee for increased cost of products
*We are not able to bleach knots or highlight factory dyed wigs* (Only Virgin European, Slavic or iWigs) Spot test will be done prior to this service to be sure hair can handle this
*We accept most brands, but hair must be in good overall condition to retain the integrity of the hair during processing*
WIG Repair services by Lisa:
Hair Ventilation (includes color matching to wig) $100/sq inch (send pics for exact quote)
Cap resizing smaller $75 (send pics for exact quote)
New Lace Front on a silk top wig $200-300 includes color match
New Lace Front on a Lace Top wig $300-450 includes color match
ADD a ventilated curved hairline or widows peak $100-200 (includes color match)
**We also now offer more extensive wig fixes! Cap re-sizing, new lace fronts, etc. email us for info & quote!!
Wig Rehab or repair ordering details:
*Once we pin down details we create a custom listing for you. We then send you our contract to sign *We require full payment at time of placing order
RETURN SHIPPING will be invoiced separately after completion and will be insured the amount you request. You will be required to pay exact return shipping. (USPS or FEDEX signature insured)
We like to stay in very close contact with you during the customization process as questions arise! We always test strand prior to services to be sure your piece will accept the desired service. Prior to shipping back upon completion, we will send you many pictures & video in various lighting for approval. Once shipped back there are no further tweaks/adjustments or returns. If requested during the customization process, the price quoted will include tweaks/adjustments (unless new service requests are added or major changes to services). If your wig is resistant to services and we are unable to complete your custom after strand testing, we will refund you minus a $20 fee and return shipping of $35. This is a very rare occurrence, but can happen from time to time.
Thank YOU for trusting us with your piece!
Lisa & Grace
iWig:
Circumference Front to Nape Side to side across top Nape of neck
SMALL 21" 13-13.5" 11.5" 4.5-5"
MEDIUM 22" 14" 12.5" 5-5.5"
Lisa Grace wigs: **ALL MEASUREMENTS WILL BE IN INDIVIDUAL LISTING since handmade, there can be small changes from cap to cap.
Circumference
SMALL 20-21.75"
MEDIUM 21.5-22.5"
LARGE 22.25-23"
Numerous tutorials are available on YouTube illustrating 'how to measure your head for a wig' correctly. Should you need further guidance, don't hesitate to contact us. Our goal is to facilitate a seamless experience for you!
***WE ARE OUT OF THE OFFICE SUNDAYS & WEDNESDAYS.......
On most occasions, you can expect a response within a few hours. However, there may be times when we are cherishing the Florida sunshine with our loved ones, causing a slight delay in our reply. We appreciate your understanding and patience during these moments.
Products we currently use & love:
Redken acidic shampoo & conditioner
Redken acidic heat protectant
K18 oil
K18 conditioning balm & rejuvenation spray
Pureology 21 leave in conditioning spray
Please be very gentle when washing your wig. Do not get conditioner or oil based products on or near the lace or silk top EVER. (this can make knots fall out of lace areas) Gently swirl wig in soapy (shampoo) water, do not scrub or agitate harshly. We recommend hang to air dry. Only use a wide tooth comb on your human hair piece to prevent knot/hair fallout. For best results and lowest density look: we recommend using a high quality flat iron when dry (with heat protectant) under 300 degrees....and then curl as desired. Be very careful with lace areas of wig as knots can fall out very easily. Please treat your wig very gently.... This will help it last longer!! BABY THOSE WIGS
Reach out with any questions, we are glad to help & make any recommendations!
Lisa & Grace
short answer is......YES and NO
Only Virgin or European hair can be lightened (non-factory dyed colors)
Factory dyed wigs can be darkened only (low lights, toning etc)
*Please contact us if you have any questions about customizing your Lisa Grace Wig *OR* other brand wig.
*Please ONLY take your wig to a licensed cosmetologist who has extensive knowledge of working with wigs. There are so many factors that are very unique to wigs.... that do not apply to bio hair care. We do also recommend (besides us lol) Kerry of New Wave Hair co. who is an amazing colorist.
The life of your wig will depend on many factors to estimate total life of the wig.
Things that help your wig last longer:
having more than one wig to rotate
treating your wig very gently
brushing carefully lace top or silk top areas, (we prefer a very wide tooth comb for daily brushings)
not getting any oil based products/conditioner etc. near the knots, lace areas or silk top
being prepared/accepting your wig likely will need color refreshing over time (we offer this!), trims, deep conditioning etc. There is a lot of ongoing care for human hair wigs.... just like Bio hair!~ some wigs will need ventilation at some point, putting hair back into the cap. We recommend The wig station for ventilation and cap/wig fixes. If lace is stretched, it can be taken in. Don't just throw away a wig with problems, if you love the fit and hairline..... likely it can be repaired!! If you have an iWig, they can likely assist you if issues arrive like knot loss at lace or silk areas, or any cap issues over time.
allow your wig to air dry versus using a blow dryer
using heat protectant (not on silk or lace areas) prior to any heat
keeping heat tools below 280 F
do not wear your wig in a pool, spa, beach etc. we recommend have a synthetic for this!!
We recommend, if you can.... have a few wigs so you can rotate them around. I like to add a new wig to my collection each year, if I can. I know these beauties are very expensive!! Lace tops in general last approximately a year (because the lace is very delicate and fragile, having more than one will help longevity).... BUT I can tell you I personally have several that are >3 years old.... and have had a few that did last around a year. Silk tops should last longer, I estimate more like 1-2 years.... but can last a lot longer as well! We have recolored iWigs that were 2-5 years old that were still going strong & just needed some TLC (A major SPA wig day!) Basically life of the wig will vary depending on so many factors.
In Conclusion, Your Grace: Your wig isn’t just an accessory; it's a part of your royal identity. These guidelines aren't merely instructions; they are an elegant dance designed to help you keep your wig as magnificent, charming, and timeless as you are. Treat your locks like royalty, and they’ll crown you every day!